336-904-9100

VoIP Support & Consulting | Burlington, NC

VoIP Solutions to Make You More Efficient

Proudly serving Burlington

Solace IT Services is your trusted, local provider of VoIP solutions and VoIP support and consulting services in the Burlington, NC area. When you partner with us, you will get VoIP solutions that will equip your team with the technology they need for internal and external voice communication. Contact us today for quality VoIP solutions.

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Reliability with Voice over Internet Protocol (VoIP)

VoIP is a software-based telephony solution. It allows you to make phone/voice calls over the internet instead of using an analog phone line. VoIP does not use the usual hard phones. Instead, it uses computer software for communication.

VoIP is not limited to special phones or software either. Some VoIP services let you call anywhere in the world and to regular phone users. Basically, VoIP offers many advantages that legacy phone systems do not.

For your business to be successful, you must keep your technology up to date. What was new yesterday may be old in the near future. Companies are moving to more software-defined environments (and for good reason). These environments, such as VoIP, require little to no hardware and are more flexible. We can help you adopt this solution.

VoIP Services

Benefits of using VoIP solutions for communication

To stay competitive in today’s market, you must provide great service while cutting costs. VoIP makes this possible with an efficient gateway where your customers can get to the right place the first time. Customers no longer have to wait for someone to answer calls and route them accordingly.

Below are some benefits of using VoIP:

  • You can deploy your phone system quickly. There is no need to set up and configure a phone line for each space in your location.
  • Equipment is mostly software-based. This reduces the amount of physical hardware needed and makes it easier to work remotely.
  • You can deploy equipment/software maintenance, repairs, and upgrades timely and seamlessly. You can do this behind the scenes with little downtime.
  • The phone system function is available wherever there is an internet connection. All you need to do is launch the soft-phone application once you are connected.
  • Reduced focus on your telephone equipment means more time to focus on your business. Our experts will handle all of the technical stuff.
  • Reduce your staffing and support for telephone systems. There is no need for someone to monitor the main line.

VoIP offers the flexibility you need for remote workers and quick office changes, and it removes the need for a large support team. Technology moves quickly and so can you with the latest VoIP solutions.

Why choose Solace IT Solutions for your Voice over Internet Protocol needs?

Efficiency is key when doing business. You need a flexible and reliable solution without paying a premium price. Technology is advancing, and the days of paying for services you do not use are gone.

We have the experience to tailor a VoIP solution to your needs. You will not have to overpay for costly upgrades or equipment. Our support team will help fix any telephony issues quickly to maintain efficiency.

You can trust us to provide VoIP solutions in the Burlington, NC area. We will help you find the best solution for your company. Contact us today to get started.

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WHAT PEOPLE
ARE SAYING
ABOUT US

“Great people and great service!”

Chris B.

“We engaged with Solace IT to help migrate emails from a few different sources and consolidate everything on the Microsoft Exchange platform. They were very helpful every step of the way and were able to transition everything smoothly with no data loss or issue. The team was helpful and responsive and certainly took their time in helping to explain the steps and the resulting set up. I would highly recommend their services to anyone looking for a good Microsoft partner for your IT project!”

Tim D.

“Wonderful IT service provider. Extremely knowledgeable and friendly staff. Solace IT is willing to help you with your company's IT needs to do as little or as much as you need. They can handle anything from help desk to fully managed IT services. They are a fantastic Microsoft Office 365 partner and can also help with Microsoft Software Assurance licensing. ”

Bradley E.

“Having been long dissatisfied with our previous IT support consulting company, we were merely biding our time til the end of the contract period. Mid-March 2020, we realized very quickly that we were going to sink without responsive IT support. We decided to absorb the extra costs of two IT contracts and engaged Solace ITS to help. I cannot even begin to tell you how quickly & competently the entire staff at Solace handled our conversion to their support structure. And we even doubled our computer count from 25 to 45. The entire staff was so accommodating, efficient and helpful. Our transition was seamless, even in the midst of the onset of the COVID-19 pandemic crisis. Now our staff is working from home with working computers with reliable remote access! With such a wonderful experience, it’s difficult to identify a “best” but one of my favorite parts is that I am now almost free of any IT day-to-day trouble shooting and Solace is handling all of the IT, computer and remote access issues. With complete confidence, I can now say, when asked for IT help, “You need to contact Solace for that.” And I know it will be addressed fully and quickly.”

Saja M.
Greensboro, NC

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