“Having been long dissatisfied with our previous IT support consulting company, we were merely biding our time til the end of the contract period. Mid-March 2020, we realized very quickly that we were going to sink without responsive IT support. We decided to absorb the extra costs of two IT contracts and engaged Solace ITS to help. I cannot even begin to tell you how quickly & competently the entire staff at Solace handled our conversion to their support structure. And we even doubled our computer count from 25 to 45. The entire staff was so accommodating, efficient and helpful. Our transition was seamless, even in the midst of the onset of the COVID-19 pandemic crisis. Now our staff is working from home with working computers with reliable remote access!
With such a wonderful experience, it’s difficult to identify a “best” but one of my favorite parts is that I am now almost free of any IT day-to-day trouble shooting and Solace is handling all of the IT, computer and remote access issues. With complete confidence, I can now say, when asked for IT help, “You need to contact Solace for that.” And I know it will be addressed fully and quickly.”
“Wonderful IT service provider. Extremely knowledgeable and friendly staff. Solace IT is willing to help you with your company's IT needs to do as little or as much as you need. They can handle anything from help desk to fully managed IT services. They are a fantastic Microsoft Office 365 partner and can also help with Microsoft Software Assurance licensing. ”
“We engaged with Solace IT to help migrate emails from a few different sources and consolidate everything on the Microsoft Exchange platform. They were very helpful every step of the way and were able to transition everything smoothly with no data loss or issue. The team was helpful and responsive and certainly took their time in helping to explain the steps and the resulting set up.
I would highly recommend their services to anyone looking for a good Microsoft partner for your IT project!”